FAQ
Most frequent questions and answers
You can choose whether or not to receive payments through your store. You have the option to allow users to purchase with cash or even to pay over the phone. You will still be able to record your purchase in your store and receive reviews.
To receive payments through your online store, you’ll need to set-up one of the available payment processors.
At the moment, these payment gateways include Stripe and PayPal.
My Community Made utilizes Stripe Connect for Stripe payments: https://stripe.com/connect
The only difference between the free and paid tiers of My Community Made is the number of products a seller account can list.
With the free tier sellers can list only up to five items. With a paid account sellers can list up to 50 items.
Just about anything!
We don’t allow drugs, alcohol or sexually explicit materials to be sold via the My Community Made platform.
We also don’t allow any Network Marketing, Multi-Level Marketing, Referral Marketing companies or affiliates of any kind to sell their products on the marketplace.
My Community Made is meant for crafters and small business owners only.
First, you’ll want to make sure you’re logged in to your vendor account. You can do this by going to https://mycommunitymade.com/my-account
Then you can follow the instructions on this page to make sure your basic info is properly filled out: How to Set-Up Your Online Store
Yes!
My Community Made does provide all the tools you need to sell your products online, but we’re perfectly happy to allow you to direct users to your own site to finish purchases. Just set up the product as an external product and link it to the product page on your site or the marketplace you’d like to finish the transaction with.
Yes!
Starting July 7th, 2022, My Community Made now handles sales tax on behalf of sellers.
My Community Made makes most of it’s revenue from vendors who choose to pay the $5/month subscription in order to increase their product cap from 5 products to 50 products.
My Community Made also makes money through the display of Google Ads on the site. As well as from vendors paying to advertise their product at the top of the shop page.
With our team also being made up of artists, we also sell our own products on the platform as well as vendors.