Frequently Asked Questions


Most frequent questions and answers

Do You Have Help Content For New Vendors?

We do!

You can find all of our written help content here:

And you can find some videos on creating your store and first products here:

How Do Payments Work?

You can choose whether or not to receive payments through your store. You have the option to allow users to purchase with cash or even to pay over the phone. You will still be able to record your purchase in your store and receive reviews. 

To receive payments through your online store, you’ll need to set-up one of the available payment processors. 

At the moment, these payment gateways include Stripe and PayPal.

My Community Made utilizes Stripe Connect for Stripe payments:

What’s the Difference Between a Paid Account and a Free Account?

The only difference between the free and paid tiers of My Community Made is the number of products a seller account can list. 

With the free tier sellers can list only up to five items. With a paid account sellers can list up to 50 items.

What Can I Sell On My Community Made?

If it’s handmade or vintage, you can likely sell it on our site.

We don’t allow drugs, alcohol or sexually explicit materials to be sold via the My Community Made platform. 

If you utilize tools of automation for producing your handmade products (3d printers, cricut or laser cutting equipment) we require all designs produced to be original to you and your business. You may not use plans purchased by a third party to produce the products you sell on our site.

Products sold on our site must be tangible goods where the customer is receiving a clear deliverable upon purchase. Subscription boxes, fortune telling/tarot reading and other forms of intangible products are not allowed to be sold. 

We also don’t allow any Network Marketing, Multi-Level Marketing, Referral Marketing companies or affiliates of any kind to sell their products on the marketplace. 

My Community Made is meant for crafters and small business owners only.

How Do I Set Up My Store Page?

First, you’ll want to make sure you’re logged in to your vendor account. You can do this by going to

Then you can follow the instructions on this page to make sure your basic info is properly filled out: How to Set-Up Your Online Store

Can I List My Product on Other Sites?


My Community Made does provide all the tools you need to sell your products online, but we’re perfectly happy to allow you to direct users to your own site to finish purchases. Just set up the product as an external product and link it to the product page on your site or the marketplace you’d like to finish the transaction with. 

Do You Handle Sales Tax?


Starting July 7th, 2022, My Community Made now handles sales tax on behalf of sellers.

How Does My Community Made Make Money?

My Community Made makes most of it’s revenue from vendors who choose to pay the $5/month subscription in order to increase their product cap from 5 products to 50 products. 

My Community Made also makes money through the display of Google Ads on the site. As well as from vendors paying to advertise their product at the top of the shop page.

With our team also being made up of artists, we also sell our own products on the platform as well as vendors.